Two Step Flow
Analysing voters' decision-making processes during a 1940 presidential election campaign, Paul Lazarsfeld, Bernard Berelson and Hazel Gaudet suggested that the information does not flow directly from the text into the minds of its audience unmediated but is filtered through "opinion leaders" for example Rupert Merdoch.
These opinion leaders then communicate it to their less active associates, over whom they have influence. The audience then mediate the information received directly from the media with the ideas and thoughts expressed by the opinion leaders, thus being influenced not by a direct process, but by a "two step flow".
This has diminished the power of the media in the eyes of researchers, and caused them to conclude that social factors were also important in the way in which audiences interpreted texts. This is sometimes referred to as the limited effects paradigm.
The Uses and Gratifications model
The uses and gratifications model emphasises what the audience does with the media presented to them, here influence lies with the consumer.
Laswell and Wright
Two theorists, Lasswell (1948) and Wright (1960), identified four basic functions of mass communication:
Surveillance
Correlation
Cultural Transmission
Entertainment
Surveillance
Surveillance of the environment refers to the media's collection and distribution of information e.g. we know who was elected Mayor of London because it was in the newspaper; we know whether to wear a sweater to school/work because the radio weather forecast said it would be chilly today.
Correlation
Correlatoin of parts of society refers to the media's interpretive or analytical activities We know that the current recession has had a hugely damaging effect on small businesses up and down the country because of the feature on Newsnight and the photo news story in the Guardian's business section. e.g. natural disasters would be shown on the news like the hurricane in Haiti, adverts for aid donations from the red cross would also mean you correlate. e.g. Blue Peter addresses issues that children learn in school, but also acts as entertainment.
Transmission
Transmission of the social heritage relates to the media's ability to communicate values, norms, and styles across time in between groups. What were typical attitudes towards file sharing in the noughties? Hundreds of online editorials news features, dramas and documentaries produced during the decade will give you the answer. E.g. Downton Abbey tell us what things were like 100 years ago, what people looked like, what was important to them etc. About our culture, our society.
Entertainment
Entertainment means the media's ability to entertain or amuse.
(John Reith, first General Managaer of the BBC, summarised the BBC's purpose in three words: educate, inform, entertain; this remains part of the organisation's mission statement to this day.) So the BBC puts on shows like Strictly Come Dancing.
Uses and Gratifications
In 1974, Katz, Blumler and Gurevitch make five basic assumptions which provide a framework for understanding the correlation between media and audiences.
1. The audience is active.
An important part of mass media use is goal oriented.
Patterns of media use are shaped by definite expectations of what certain kinds of content have to offer the audience member.
For entertainment or to be informed, you look at media because you want the entertainment or information.
2. In the mass communication process audience to a significant degree use their own initiative when linking their need gratification to the media choices they make.
This places a strong limitation on theorizing about any form of straight-line effect of media content on attitudes and behaviour.
3. The media compete with other sources of need satisfaction. ]The needs served by mass communication constitute only a segment of the wider range of human needs, and the degree to which they can be adequately met through mass media consumption varies.
The media has to compete with other things such as meeting friends, eating so a TV programme really has to sell itself to you, otherwise you won't watch it.
4. Many of the goals of mass media use can be derived form data supplied by individual audience members themselves.
People are sufficiently self-aware to be able to report their interests and motives in particular cases, or at least to recognise them when confronted with them in an intelligible and familiar verbal formulation.
5. Value judgements about the cultural significance of mass communication should be suspended wile audience orientations are explored on their own terms. e.g. the X factor is trash, to watch the programme you withhold that opinion, otherwise you wouldn't watch it. It is the study of why people watch the trash anyway.
Blumler and Katz
The uses and gratifications approach emphasises motives and the self-perceived needs of audience members.
Blumler and Katz concluded that different people can use the same communication message for very different purposes.
e.g. boyfriend and girlfriend going to a movie, girlfriend typically interested in the romantic story, the boyfriend watching for the action or crime in the film. They want different things from that media.
The same media content may gratify different needs for different individuals, we are all unique.
There is not a single definitive way that people uses media.
There are as many reason s for using the media as there are media users.
e.g. one person feels down so they watch a comedy, one person is looking for entertainment of their favourite sort, one person is watching it to make fun of it.
Basic needs, social situation, and the individual's background, such as experience, interests, and education, affect people's ideas about what they want from media and which media best meets their needs.
e.g. You have a strict upbringing, you watch a movie that you don't identify with as a form of escapism.
McQuail
McQuail's classification provides the following 4 groups of reasons for media use:
Information
Personal Identity
Integration and Social Interaction
Entertainment
These four catagories can be broken down even further, e.g. entertainment can be broken into escapism or mindless entertainment etc...
Information
finding out about relevant events and conditions in immediate surroundings, society and the world; it is human instinct to know what is going on...
seeking advice on practical matters or opinion and decision choices; you have a broken bike and you go on youtube to watch a tutorial on how to fix it...
satisfying curiosity and general interest; more like documentary, maybe you're curious about veganism...
learning; self education; I want to know more about the animals in the world so I'm going to watch a David Attenborourgh documentary.
gaining a sense of security through knowledge.
Personal Identity
Finding reinforcement for personal values; who you are, e.g. you wear Doc Martins all the time because that is who you are - you may use some form of media to reinforce that that is a who you are.
Finding models of behaviour;
Identifying with valued others (in the media); McFly fans like meeting other McFly fans, identifying through their passion through the band.
Gaining insight into oneself.
Integration and Social Interaction (Personal relationships)
Gaining insight into the circumstances of others; social empathy; you might want to find more about whats going on in the world because you want to empathise with the people there this could then be the reason you watch a documentary on the event.
Identifying with others and gaining a sense of belonging; people identify with McFly because they feel a sense of community with other fans.
Finding a basis for conversation and social interaction; Watching Stranger Things or Football because its really interesting and you need to talk to someone about it. Using the media to create a social interaction when there was none before.
Having a substitute for real-life companionship; Siri. Using the media for relationships rather than real life people.
Helping to carry out social roles: People watch different things to what others watch, a teenager to a business person.
Enabling one to connect with family, friends and society; giving you something to connect to people with.
Entertainment
escaping, or being diverted from problems; you choose based on your mood.
relaxing; mood.
getting intrinsic cultural or aesthetic enjoyment; listen to music you like, or music from around the world because you're interested and curious to find out about it.